RoTechBooster qualified as turbo compressor first fit

Switch to new boosters improved customer satisfaction and reduced service efforts

Industrial equipment setup showing a hydraulic or fluid control system with a blue motor-driven pump, metal pipes, valves, and gauges next to a gray control panel displaying a simplified process flow diagram.

Situation

The piston booster that an American compressor manufacturer had selected and qualified to include in its compressor package proved unreliable for supporting customer’s needs. These seal gas boosters led to maintenance issues with both the boosters and the dry gas seals. To deliver on their reliability claims, the OEM decided to include new, state-of-the-art technology in its offering.

Challenge

Strict qualification process must be passed before being accepted as new state-of-the-art-solution.

Solution

Consulting and engineering for extensive factory qualification tests with our RoTechBooster® technology.

The piston booster that an American compressor manufacturer had selected and qualified to include in its compressor package proved unreliable for supporting customer’s needs. These seal gas boosters led to maintenance issues with both the boosters and the dry gas seals. To deliver on their reliability claims, the OEM decided to include new, state-of-the-art technology in its offering.

This compressor manufacturer has delivered over 6,500 compressors to the oil and gas industry. With their unequalled high efficiency, reliability, and availability, this OEM’s compressor products easily deliver their customers a quick return on investment. Many gas transmission applications benefit from their standardized and proven approach. Through stringent component testing, an extensive qualification process and maximum compressor package design test capabilities at their factory, they consistently deliver products to effectively meet their customer’s needs and expectations. 

Customer orientation and high-quality awareness

Users are a key driving force for se­lect­ing what tech­nol­ogy is qual­i­fied. As piston boosters were the first seal gas booster used for seal gas systems, it is what this com­pres­sor OEM elected and qual­i­fied to use for sup­port­ing their seal gas re­quire­ments. The piston booster was not a reliable unit and cus­tomers were chal­lenged with it op­er­at­ing when required, but there were no other real options. 

Even though a rotating booster was in­tro­duced into the market in 2011, due to infancy of the tech­nol­ogy and no demand from end users, the rotating booster was not high on the priority for being qual­i­fied. As more users became aware a rotating booster was avail­able, the end user demand drove the need for the OEM to make it a higher priority. Due to EagleBurgmann’s RoTech­Booster presence in the industry and users ex­pe­ri­ence with it, this was the obvious choice.

Extensive factory qualification tests

Fol­low­ing their pro­ce­dures, the product was placed through strin­gent testing at the factory to un­der­stand the RoTech­Booster op­er­a­tion. Working closely with EagleBurgmann en­gi­neers the ap­pro­pri­ate RoTech­Booster models for these ap­pli­ca­tions were selected and en­gi­neer­ing com­pleted for in­te­grat­ing it into their seal gas system.

 

Compelling performance

After this, RoTech­Boost­ers were in­stalled at test sites for ver­i­fy­ing real-life op­er­at­ing con­di­tions. The units worked without issues, elim­i­nat­ing the high volume com­pressed air demand required for a piston booster and op­er­at­ing reliable every time when demanded.

Successful offering

Once qual­i­fied, the next chal­lenge was the higher cost for a RoTech­Booster. The OEM still offered the cus­tomers a piston booster option. It quickly became evident the cus­tomers pre­ferred the RoTech­Booster and due to piston booster un­re­li­able op­er­a­tion this was removed as a possible seal gas booster option.

The RoTech­Booster was qual­i­fied by this OEM in mid-2016. In this year nine units were pur­chased. Since then, this OEM is now re­plac­ing numerous piston booster with the RoTech­Booster and in­clud­ing them on most new in­stal­la­tions. They have pur­chased over 300 units to support their customer’s needs.

The RoTechBooster ensures abundant, reliable, and consistent seal gas flow, through fluctuating operating conditions; thus, clean and dry gas is supplied to the gas seal in every situation.

  • Simple to set-up, easy to operate
  • High reliability and availability
  • Unlimited continuous operation
  • Avoid seal failures
  • Low maintenance costs
  • Energy efficient
  • Eliminates the concern of unreliable external seal gas source

 

Result

Since the RoTechBooster qualification, the OEM has continued to increase sales. Now this OEM only offers the RoTechBooster as an option for a seal gas booster on their compressor packages.

With the many installations, their service reps see much fewer seal failures, which allows them to focus on normal maintenance schedules rather than dealing with emergency seal failures or issue related to the previous seal gas boosters installed. This is a win-win situation for all involved.

This compressor OEM has relied on EagleBurgmann’s excellence, which helped them reinforce their position as the industry leader.

Further reference projects